CALGARY, ALBERTA, – EFI Global, a market leader in forensic engineering, fire investigations and environmental consulting, has appointed Erin Pelzer as Director of Client Services in Canada. In this role, Pelzer will lead national growth initiatives, strengthen strategic client relationships, and support continued expansion across key market sectors.
Erin Pelzer
Director of Client Services, Canada
With over 18 years of experience in high-performance insurance and hospitality environments, Pelzer is recognized for her ability to cultivate strategic client relationships, accelerate sustainable revenue growth, and lead cross-functional collaboration across complex markets. Pelzer’s background spans national account strategy, client engagement, and market expansion initiatives, with a consistent focus on delivering value-driven results and exceptional client experiences.
“Erin’s collaborative leadership style, ability to work closely with operational and technical teams, and nuanced understanding of how to enhance service delivery while ensuring profitable execution makes her a valuable addition to our team,” said Jaime McComas, Senior Vice President, Sales for EFI Global. “Throughout her career, Erin has consistently exceeded revenue targets, expanded key accounts, and driven growth through client acquisition and cross-selling initiatives.”
Prior to joining EFI Global, Pelzer held senior business development and sales leadership roles and consistently delivering revenue growth, national account expansion, and long‑term client partnerships.
“I look forward to working closely with clients and internal teams to deliver solutions and support national growth initiatives,” said Pelzer. “It’s an exciting time to join EFI Global in Canada, and I look forward to getting started.”
Pelzer holds a Bachelor of Business Administration in Hotel and Resort Management from the Haskayne School of Business at the University of Calgary. Her academic foundation supports her strategic, client‑focused approach to business development and national growth leadership.
About EFI Global
EFI Global, a wholly owned subsidiary of Sedgwick, is a well-established brand with an excellent reputation in the Americas, Africa, Asia-Pacific and Europe as a market leader in environmental consulting, engineering failure analysis and origin-and-cause investigations. Each year, EFI Global completes more than 45,000 projects worldwide for a wide range of clients, such as commercial, industrial, institutional, insurance, government, risk managers, public and private entities. EFI Global is one of the world’s most respected forensics and emergency response firms, capable of providing practical solutions to the most complex problems. Our multidisciplinary team of first responders, project managers, engineers, geologists and scientists are selected for their technical proficiency and in-depth industry knowledge to aid clients in resolving technical problems. For more, see efiglobal.com.
Tags: Canada