Vale Training, a Cunningham Lindsey Company and an independent division specializing in training for adjusters and appraisers in the insurance claims industry, announced today the launch of Vale Consulting Services to provide seasoned executives as claims consultants to advise insurers, brokers, and third party administrators (TPAs) in best practices and processes to address evolving claims challenges.
Vale Consulting Services (VCS) currently specializes in providing leakage analysis for property, casualty, worker’s compensation and litigation management. The analysis is performed by seasoned claims executives averaging 30 years’ experience in claims management. VCS consultants effectively identify the difference in actual payment on a claim versus what should have been paid if all best practices had been followed. VCS consultants go beyond a simple file audit to deliver a thorough analysis of processes and practices that identifies the root causes of the variance and leakage, and provides a strategic plan with constructive recommendations that will ensure fair indemnification, and minimize variance and leakage.
John Fleming, Vice President and Director of Vale Consulting Services, comments “Over the last several years, we have continued to see data indicating that carriers are experiencing a significant rise in indemnity payments for reasons that we have found ultimately lead back to a need for an evolving best practice philosophy across the claims process.” John adds, “Just as the claims industry is ever-changing, so are we, and providing consulting services isn’t new for us. We’ve just expanded, created a dedicated practice to provide consulting services with a team of seasoned professionals who can navigate these modern day challenges of an evolving claims world.”