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Dean M. Enrico,

Senior Forensic Consultant – Elevators/Escalators


Atlanta Service Center (EFI Global)
2150 Northmont Parkway
Suite F Duluth, GA






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  • Professional summary

    Mr. Enrico has nearly twenty-five years of service to the vertical transportation industry with global elevator and escalator company KONE Inc. His roles have included project management, branch operational management, global corporate program development and national/key account management.

    Mr. Enrico spent over thirteen years of his tenure in the national/key account management division specializing in oversight and management of elevator and escalator repair, maintenance, and claims costs analysis for key corporate accounts ensuring corporate and client contract guidelines, processes and service deliverables were met, to ensure customer satisfaction and adherence to contractual compliance.  

    Mr. Enrico has worked with national and global clients as it relates to:

    • Development and implementation of national and cross-border preventive maintenance service agreements for large elevator and escalator portfolios.
    • Need assessment/validation and scope preparation for repairs and/or modernization of elevator and escalator equipment.
    • Need assessment/validation of capital repair scope/specification development.
    • New equipment/construction and installation projects.
    • Development of full client portfolio asset management plans and cost preparation for capital investment into vertical transportation systems.
    • C-Suite client program management and engagement.
  • Education

    Bachelor of Arts, Communications, Iowa State University, Ames, IA

  • Disciplines
    • Engineering-Elevators/Escalators
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